Alarm Monitoring

Have around the clock security with Back to Base Monitoring.

An essential partner with your home Alarm System, we offer Back to Base Monitoring services for Gold Coast, Brisbane & Tweed residents.

With the ever-changing financial state of the nation, break-ins are becoming more common.

Reduce the risk of break-ins and avoid violent encounters.

Don’t solely rely on your neighbours or passersby to respond to your Alarm sounding while you are not at home. Who knows what they may come up against in the middle of the day, let alone in the darkness of the night. We all know local authorities response time can vary, largely due to all manner of other crimes that come first in the queue. Back to Base Monitoring is instantaneous.

Back to Base Monitoring is an essential part of your complete Security Solution.

Leave your home confident that any unlawful entry will be notified Back to Base.
Upon your consent a local Patrol Guard will be dispatched to your property without delay.

Instead of risking you, your family members, or your neighbours wellbeing, let the monitoring station and a fully trained Patrol Guard respond to protect your valuable assets.

We utilise one of Australia’s few true Grade A1 monitoring stations. This is the highest level, in compliance with Australian Standards AS2201 for Monitoring Centres. It is also granted accreditation as a Quality Corporation under ISO:9001.

Our Grade A1 team are standing by you and your family 24/7.

How does Back to Base Monitoring work?


Your Alarm System that is connected to a GPRS Dialler communicates with the monitoring station through a secure wireless network. The monitoring station receives signals from your Alarm. The signals are monitored and in the event of Alarm activation or irregular activity, the monitoring station contacts the people on your nominated Call List or sends out a Patrol. You can choose from a range of security options that best suit you and give you the greatest peace of mind.



• The secure wireless network cannot be interfered with. The old way monitoring worked was through your home landline – easily cut to stop the signals between your Alarm and the station.

• No extra phone call costs. The communication is through the secure network and doesn’t rely on your landline.

• Your home is being watched over 24/7. You get confidence in knowing that your assets are secured.

• The monitoring station checks in with your Alarm System every 60 seconds to 60 minutes – depending on your requirements and preferences. You get consistent and reliable monitoring.

• You are immediately notified of any suspicious movements around your home.

• If your Alarm System develops faults, the batteries go low or a service is needed, the monitoring station advises you.

• You can add Smoke Alarms and Panic/Duress options.

• The GPRS Dialler comes with access to an App for your Smartphone or Tablet. You can remotely control your Alarm like arming and disarming.




Interested in Back to Base Monitoring for your Alarm System?

Don’t put off securing your home! Enquire now and we will get in touch with you to talk about your security needs.



What are the features of alarm monitoring on the Gold Coast?

Alarm monitoring services on the Gold Coast typically include 24/7 surveillance and response. Our trained professionals at the monitoring centre assess the situation, verify alarms, and dispatch the appropriate emergency services if necessary. Alarm monitoring provides an extra layer of protection, ensuring that potential security breaches are promptly addressed even when you’re away from home.

What is back-to-base monitoring?

Back-to-base monitoring is a service that connects your alarm system to a monitoring station via a secure wireless network, or your home WIFI internet service. The monitoring station receives signals from your alarm and, in the event of activation or irregular activity, contacts the people on your nominated call list and can dispatch a patrol guard to your property.

How does back-to-base monitoring work?

Your alarm system communicates with the monitoring station through a GPRS dialler over a secure wireless network or your home WIFI internet service. The monitoring station continuously checks your alarm system, and if any suspicious movements or alarm activations occur, they promptly notify you and take appropriate action.

What are the benefits of back-to-base monitoring?

The benefits of back-to-base monitoring include enhanced security, as your home is being electronically watched over 24/7. The secure wireless network ensures that signals cannot be interfered with, and there are no extra phone call costs. You receive immediate notifications of any suspicious movements and can add additional features like smoke alarms and panic/duress options. The monitoring station also notifies you of any faults or service requirements for your alarm system.

Why should I consider back-to-base monitoring for my alarm system?

Back-to-base monitoring provides peace of mind and reduces the risk of break-ins. Instead of relying solely on neighbours or passersby to respond to your alarm, the monitoring station and trained patrol guards can quickly and effectively protect your property and valuable assets. The monitoring station operates 24/7 and follows Australian Standards AS2201 for Monitoring Centres, ensuring high-quality service.

Can I remotely control my alarm system with back-to-base monitoring?

Yes, with a GPRS dialler and access to an app for your smartphone or tablet, you can remotely control your alarm system. This includes arming and disarming the system, providing added convenience and control.

How do I get back-to-base monitoring for my alarm system?

If you’re interested in back-to-base monitoring for your alarm system, you can enquire now and our team will get in touch with you to discuss your security needs and provide more information about the monitoring service.

What happens if there is a power outage or internet connectivity issue?

In the event of a power outage or internet connectivity issue, if a GPRS Dialler is used, your back-to-base monitoring system remains operational. The system is designed to have backup power sources, such as batteries, to ensure continuous monitoring even during power interruptions. Additionally, the secure wireless network used for communication is not reliant on your home’s internet connection, providing an added layer of reliability and ensuring that your property remains protected at all times. If a WIFI connection is used for your back-to-base monitoring, we recommend installing an Uninterrupted Power Supply (UPS) unit to keep your internet router powered up and working during minor power outages.